Check to see if you are eligible before registering: only people 18 years old or older can make an account.
Make sure the information in your profile is correct. All of your personal information must match what is on your ID in order to make withdrawals to $ and keep your account safe.
Account holders can only put money into or take money out of $. The time it takes to process will depend on how you pay and whether or not you have verified your identity. Keep your contact information up to date to avoid delays.
One account for each person. If you register more than once, all of your profiles will be closed and you will lose any balances.
You have to be responsible when you get involved. If someone is suspected of misusing, manipulating, or committing fraud—whether through automated tools or third-party platforms—an investigation will begin and they may be banned from using the services.
There are certain playthrough requirements and time limits for bonuses and promotional offers. You can't take out any promotion-related balance in $ until these conditions are met.
All actions are in line with the laws of Canada. By finalizing registration, you confirm your understanding of these provisions and agree to all stipulated procedures.
Ready to experience secure entertainment tailored to Canadian users? Register now and manage your balance in $ with confidence.
Player Account Registration Rules And Identity Verification
- Provide accurate personal information during account creation to ensure successful verification and access to all features. Any discrepancies may lead to restrictions or possible closure of the profile.
- A valid email address, phone number, and legal name must be used for the setup of each user profile. Multiple profiles by the same individual are prohibited; system checks will suspend or block duplicate accounts.
- Only individuals of legal age according to Canada law may create an account. Proof of age, such as a government-issued ID or passport, is required upon request during the verification stage.
- Address validation is necessary for withdrawals and regulatory compliance. Upload official documents (utility bill, bank statement) displaying the permanent residence within 90 days prior to submission.
- Customers must use payment methods that are only in their own name for all financial transactions, such as deposits to $ and requests to withdraw money. We don't accept third-party funding, and this could cause your transaction to be denied.
- For large transactions, security checks may require more documents to be submitted, as well as more thorough due diligence.
- Non-cooperation with verification measures leads to frozen funds and restricted access until completion of all checks.
- If the registration or verification process appears unclear, contact the support team immediately to avoid processing delays or limitations placed on your balance in $.
Deposit And Withdrawal Instructions: Limits, Processing Times, And Accepted Methods
- Always confirm your payment details before initiating a transaction to ensure smooth processing of your $ funds.
- Most of the time, the minimum deposit amount per transaction is $10. However, some methods may need more.
- Each registered user can only deposit up to $5,000 per day.
- You can only take out $20 at a time, and the most you can take out in one transaction is $10,000. The payment provider could set higher or lower limits.
- You can make transactions with a number of trusted providers, such as bank cards (Visa, Mastercard), electronic wallets (Skrill, Neteller), prepaid cards (Paysafecard), and bank transfers. Availability may depend on where Canadian lives and whether they have been verified.
- Deposits made with e-wallets and cards usually go through right away, but bank wire transfers can take 2 to 5 business days for the money to show up.
- For verified accounts that use e-wallets, withdrawal processing usually takes up to 24 hours. For bank transfers and card withdrawals, it can take up to 5 business days.
- Make sure all identity checks are done and use the same payment method for deposits and withdrawals to speed up $ withdrawals.
- The platform doesn't charge fees, but some providers might charge commissions or currency conversion fees when you deposit or withdraw $.
- The account dashboard lets you keep an eye on your deposits and withdrawals, so you can see what you've done in the past and what you're doing now.
- Customers are asked to get in touch with support if there are any problems with their $ transactions or if their preferred method isn't available.
Rules For Using Bonuses And Betting
- Make sure you play through all the extra money you got from promotions at least 40 times before asking to withdraw it. If you accept a 100 $ welcome bonus, for instance, you must make at least 4,000 $ in qualifying spins or games before you can cash out any winnings that are related to the bonus.
- Only one promotional offer may be active on a balance at any given time. Activating a new offer cancels all progress on the current one, forfeiting unused portions.
- Some game titles may contribute less–often 0%–10%–towards requirements, while most slots count 100%. Most of the time, table games and live dealers don't count or are left out. Check the rules of the promotion to see which games are eligible.
- Most of the time, each promotion is only good for 7 to 30 days. If the requirements aren't met during this time, all extra money and winnings will be taken out of the account.
- When there are active promotional funds, the most you can bet on each spin is usually 5 $. If you break this rule, you could lose your stuff.
- You can't make multiple deposits at the same time to activate stacked offers, and you can't keep withdrawing, redepositing, and reaccepting offers to try to get around the system. Account holders flagged for such actions may have benefits voided and remaining extras removed.
- To avoid confusion, always read the specific rules for each campaign ahead of time.
Canadian Users: What You Can And Can't Do
Due to local laws, Canadian customers may have to meet different playthrough requirements.
- If you break any of these rules or abuse bonuses by using VPNs or multiple accounts, your account could be suspended and your promotional rewards could be taken away.
- If you need help or have questions, especially about promo steps that are limited by local laws, please get in touch with support.
- Following the rules for playthrough and use exactly helps keep access to offers and makes sure that transferring $ out of your account goes smoothly.
Prohibited Activities And Restricted Player Behavior On The Platform
- Immediately cease any attempt to exploit system vulnerabilities, including loopholes, bugs, or errors. If you act this way, your account will be suspended and you will lose all of your $ balance.
- Do not use any automated tools, scripts, bots, or third-party software that change or automate gameplay or transactions.
- You can't share your login information or access accounts that aren't yours. Only the person who registered the account can log in, put money into $, or take money out of $.
- Collusion–coordinating strategies or sharing outcomes with other users to unfairly influence results–will lead to instant removal from the platform.
- Multi-accounting (registering multiple accounts) is not permitted. All duplicate records will be closed, and any $ may be forfeited.
- Money laundering or attempting to mask the origin of funds using the platform is strictly banned. Unexplained or irregular transaction patterns in $ may result in reporting to financial authorities and account termination.
- Abusive, harassing, or threatening language in chats or communications with support staff or other members will not be tolerated. Such conduct may lead to temporary or permanent access restrictions.
- Uploading false or forged documents during identity checks will cause immediate account deactivation and notification of relevant authorities.
- Report any suspicious activity directly to customer service. Violations will be investigated thoroughly, and the platform reserves the right to take action, including confiscating $ or blocking access without prior notice.
Dispute Resolution Process And Guidance For Canadian Users
If you face an issue that cannot be settled via the user dashboard or helpdesk, immediately submit a written complaint through the official contact form, clearly outlining all relevant details, transaction IDs, timeframes, and supporting documents. To prove ownership, make sure your registered email and user ID are included.
Timeline And Communication For Resolution
All disputes are assigned a unique case number. Standard response times are no longer than 72 hours, not counting weekends and holidays. Users can check the status of their complaints by looking at the case number that was given to them. Complex issues, such as payment discrepancies involving $, may require extended investigation. Regular updates will be communicated directly to the user’s registered email.
Escalation To Independent Authorities
If an agreement is not reached within 14 days, registered account holders may request case escalation to an authorized ADR (Alternative Dispute Resolution) entity, recognized by Canada jurisdiction. If you ask, we will give you more information about the competent ADR body and how to submit your case. This group's decision is only legally binding if both sides agree to it.
Maintain full cooperation throughout the process: provide any additional evidence promptly and follow the instructions issued by the dispute specialist. Unfounded or abusive submissions may result in restricted access to support channels.
For urgent matters, such as suspected account takeover or large unauthorized transactions in $, immediate notification is required–delayed action can limit recovery options.
After resolution, any required adjustments, like funds corrections or service restoration, are implemented within 48 hours, subject to compliance checks. Customers are asked to confirm that they got the updates and then officially close the complaint when they are happy.
